Birthday Parties, Party Schedule & FAQ’s

All parties require a $50.00 deposit to book. If you need to cancel, you must provide us with 7 days notice and we will issue a Gift Card in the amount of you deposit. If less than 7 days, no refunds will be given. We do NOT store credit card information. Please do NOT leave the Fun Center without paying your balance.

Yes, the Birthday Child is considered part of the “8” guests in the package.

All parties will receive a confirmation call the Thursday before the party to confirm details. We only charge for the amount of guests that attend (minimum of 8 which is
the package base amount) so we will confirm latest head count during the confirmation call.

This is one of the most confusing aspects of our parties so we’ll try and explain as best we can. It is the amount of reserved time at your table. It is plenty of time to eat and open presents. If we are not busy and we don’t need the table, your welcome to keep using it even after the 90 reserved minutes are up; however, there are times (especially on weekends) that we may need to clear your table so we can set it up for the next party. The table time has nothing to do with how long your party will last. There are many factors to consider as to when your party will actually be done. We can tell you that from November to early April, the only attraction open is Laser Tag so your party will end after the last laser tag game you have. You are welcome to stay at the Fun Center as long as you wish though!

Mostly due to cooking and serving your party food. If we didn’t do it according to a schedule, we might very well end up trying to make 10 pizzas in a short time frame and wouldn’t be able to. We don’t want customers having to wait 30 minutes for pizza. Please don’t ask us to change times for you, it really does end up affecting other parties.

Depending on the package you chose, you will have different amounts of attractions. They can be used for any attraction that is open. You can chose a Go-Kart ride, Mini-Golf Round, Laser Tag Game, or 4 Batting Cage tokens. You can mix and match too! If you have chosen Laser Tag, this will be the first attraction after food and presents (1 hr after start time). Laser Tag gets busy and we want to be able to make sure all your guests get in the same game. (Nov 1st – Late March / Early April is Laser Tag only for Attraction tickets).

Can you explain the attractions and how they are used?  (November through March is Laser Tag only)

Only if you have paid for a ticket and are vested; It is an insurance requirement. We have an attendant or two in the arena at all times.

No, our pizza does not contain nut products. Any food concerns should be brought to our attention as soon as possible. We do not list ingredients to our food items because manufactures change more often than you’d think.

Yes, you can add or delete as needed.

Absolutely, we no longer sell them. Ice Cream cakes are fine too. If a guest in your party has specific needs or allergies to certain foods, you may bring in food for those in need. Please ask when booking what would be OK to bring in.

No, it’s not expected; however there is much more involved than just serving pizza and cake. From the time you book your party until after you’ve left, there are a lot of details that can’t be missed. So if we’ve done a great job, (and we assume we always do!), feel free to leave a gratuity for the staff. Many customers ask how much to leave and the answer is up to you. When a gratuity is left, we have found the average to be between 10% and 15%.

Due to insurance requirements, piñatas cannot be brought in. You are welcome to bring in your own table settings if you want a special theme. Nothing that plugs in or anything like that. You can also bring in balloons (we do sell the big foil helium ones). We can fill yours for a nominal charge of .50¢ each.

In light of steady rain, outside attractions, with the exception of our “Slic Track” remain open. In heavier rains, we may shut down Go Karts due to safety reasons. No refunds are given due to rain. Laser Tag is indoors and remains open.

Lastly, when you book your party, we ask if you’ve read all the details and policies pertaining to your party, everyone says they do, but only 5% redeem the special little “token of our appreciation” for actually reading them. (Hint Hint)